At Atis, we remain committed to the health, safety, and well-being of our guests and staff. While COVID-19 rates have significantly declined, we continue to take precautionary
measures to ensure a safe and comfortable environment. Our policy reflects the current low-risk status while maintaining preparedness and hygiene standards

1. Hygiene and Sanitation

• Regularcleaning and sanitization of public areas, guest rooms, and high-touch surfaces such as elevator buttons, door handles, and handrails.
• Handsanitizing stations remain available in key locations, including reception, restaurant, conference rooms, and hallways

Guest Responsibility

• Face masks are optional for guests but are recommended in crowded indoor settings.
• Guests feeling unwell are encouraged to notify the front desk and seek medical attention. A list of nearby medical facilities is available upon request

Staff Practices

• Staff are encouraged to wear masks in high-contact roles, such as at the reception or while serving food, but it is no longer mandatory.
• Regular health checks for staff have been discontinued but employees are required to stay home if they exhibit symptoms of illness.
• Continuous training on hygiene and guest interaction protocols remains a priority

Social Distancing and Capacity

• Social distancing measures are no longer required but will be accommodated upon guest request.
• Conferences, events, and gatherings are permitted at full capacity

Dining and Events

• All dining spaces operate at full capacity with enhanced cleanliness protocols.
• Guestsareencouraged to use contactless payment options where possible.
• Buffet services are available, with staff overseeing hygiene and food safety standards.

Room Hygiene

• Guest rooms are thoroughly cleaned before each stay with special attention to high-touch areas.
• Additional cleaning services are available upon request for long-stay guests.

Emergency Preparedness

• Whiletherisk is low, Atis maintains contact with local health authorities and is prepared to act promptly in case of a health-related concern.
• Isolation rooms will remain on standby for emergency cases, but quarantine is no longer required under current government guidelines.

Communication and Flexibility

• Updatedinformation on our health and safety measures will be shared with guests during check-in.
• Flexible booking and cancellation policies are in place to accommodate unforeseen health-related travel changes

At Atis, we prioritize your comfort and peace of mind. By balancing precaution with convenience, we ensure you have a safe and enjoyable stay. Should you have any specific
concerns or requests, please reach out to us at info@atis.co.ke or visit the front desk for assistance. Relax, unwind, and enjoy your stay at Atis—your safety, reimagined for the new normal